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Response Counselling Service

Everyone needs support at some time and young people are no different.

Life can be hard at times, and it's not always easy to know what to do or where to turn. Sometimes people can get the help they might need from a friend, a family member or an adult they trust, such as a teacher or a youth worker. But sometimes that's not enough.

If you feel like you're struggling with your thoughts and feelings, you're not alone, and you don't have to go through it on your own. Response can help.

Run by Wirral Council, Response provide free, confidential Counselling to young people across Wirral aged 13 years up to 19 years ( up to 19th birthday).

What is counselling?

Counselling helps you look at the difficulties and problems that you may be having and is an opportunity to talk about your experiences without being judged. It can help you talk about stuff bothering you and make sense of your thoughts and feelings, and it can help you cope better with problems, both now and in the future. Counselling can help you understand what's going on for you and how you might like things to change.

Counselling is confidential, which means that Response won't tell anybody else what you talk about in sessions. The only exception to this is if you say that you or another young person is being harmed in some way, in which case the counsellor might have to tell somebody to help keep people safe, but they would always try to talk this over with you first.

What kind of problems do people talk about?

There are a whole range of difficulties which a young person might want to go and see a counsellor to talk about. Here are just a few:

• feeling depressed or worried

• exam stress or problems at school

• bullying

• feelings of loneliness

• death of a family member or friend

• family breakdown and problems

• relationship issues

• sexuality

• past traumas

• self harm

• feeling suicidal

How do I get in touch?

Response can be contacted on 0151 666 4123 or by email at response@wirral.gov.uk. You'll find them at the Callister Centre, 19 Argyle Street, Birkenhead, CH41 1AD.

Our team of professional counsellors work to BACP (British Association for Counselling & Psychotherapy) guidelines and best practice . Counselling sessions are available through the week by appointment. You can call into Response to make an appointment, telephone us or ask someone to make an appointment for you so long as they have your permission. We also offer early evening appointments on Tuesday and Wednesday .

If you are unsure about coming to counselling why not ring and have a chat to one of our friendly counsellors who would be happy to tell you what’s involved.

Everyone needs support at some time and young people are no different.

Here's what some of the young people who've visited Response Counselling Service have had to say.

  • “I feel like there’s someone who wants to help and will listen to me” - Seventeen-year-old female.
  • "Without Response I dread to think what might have happened to me" - Fourteen-year-old male who had felt suicidal.
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